Frequently Asked Questions
How can I book with you?
Booking a tour or excursion with us could not be quicker or easier! Just telephone us on 01245 222477 to check availability.
Is my money safe with you?
All passengers booking a coach holiday with C & J Coach Tours are fully insured for all monies paid to us in the unlikely event of the insolvency of the company.
Is the price shown per person?
Yes. The price shown for each tour and excursion is PER PERSON, not per room or per couple.
Are there any extras to pay?
No. With C & J Coach Tours there are no nasty hidden extras. On our tours we include a comprehensive travel insurance package and all excursions as outlined in our brochure. Many of our value-for-money day excursions include entrance fees, guided tours, meals, boat & train trips.
Do I have to pay a single room supplement if I am a single traveller?
No. Where possible on all our tours we offer single occupancy at no extra cost. With only a limited number of single rooms available on each tour, early booking is essential as once our single room allocation has been sold, a single supplement charge may apply.
How much deposit do I pay?
At the time of booking you will need to pay a non-refundable deposit of £50.00 per person. The deposit includes your travel insurance.
Will you send me a reminder when my balance is due?
No. Your balance due date is printed on your Confirmation. Balance payments for tours are due usually within 8 weeks of the departure date. For excursions payment can be made at the time of booking, otherwise payment is due no less than 4 weeks prior to departure.
What is my luggage allowance?
Your attention is drawn to our limited luggage space and that we have to lift your luggage by hand. Therefore only a maximum weight of 18kg per case is allowed. We suggest one medium sized suitcase and one piece of hand luggage per person. On tours with an overnight stop the hand luggage can be replaced by an overnight bag. For maximum clothing protection we recommend moulded suitcases.
Is there any overnight travel on your tours?
No, we do not travel overnight. Where required our holidays include overnight accommodation.
Does your coach have facilities?
Our coach is to the highest standard with climate controlled heating & air conditioning; toilet and hot/cold drink facilities.
Where do you pick up?
On our tours and excursions we aim to provide boarding points that are convenient for the majority of our passengers whilst avoiding an over long pick up route. PLUS there is no waiting around at an interchange point nor is there a change of coach. See our brochure for details. For groups we can meet you at a convenient point for you.
Do you organise trips/breaks for groups?
We can organise coach tours and day excursions in the UK or Europe for groups. We will tailor make the tour or excursion to suit your specific needs, organise theatre tickets, guides, refreshments and incorporate a free place to you as Group Organiser. Call us (01245 222477) or e-mail us (
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) now to discuss your requirements or to get a quote.
Do you sell Gift Vouchers?
Yes. Gift Vouchers are available in any denomination and are redeemable against the cost of any of our day excursions or tours.




